KEELCADENCE
| Impact Awareness

Trust & Security

Security Details

For IT teams and security reviewers evaluating KeelCadence Impact Awareness.

What This Tool Does — and Does Not Do

Authentication Method

Impact Awareness uses a JavaScript bookmarklet that extracts the active Salesforce session token from your browser while you are logged in to Salesforce. This token is transmitted over HTTPS to the Impact Awareness server and held in server memory. It is equivalent in scope to any API call you would make as yourself — it does not grant elevated privileges beyond your own user profile.

The token is not logged, not written to disk, and expires from memory after 2 hours regardless of session activity.

API Calls Made

The tool queries the Salesforce Tooling API and Metadata API using standard REST calls. Specifically:

No RecordType, ContentDocument, Attachment, or record-level API calls are made. No SOQL queries against record data are executed.

Network & Hosting

Impact Awareness runs on Replit Reserved VM infrastructure in the United States. All traffic is served over HTTPS with TLS 1.2+. No data is transmitted to third parties except Stripe (payment processing) and Google Analytics 4 (optional, user-consented, with sensitive parameters stripped).

Questions

For IT review questions or security documentation requests, email support@keelcadence.com. We respond within 1 business day.